CONDITIONS OF TRAVEL
You will have to strictly follow the tour program. There would be no refund if you fail to join the group at the commencement of the tour, or join the group later or leave the group before culmination of the tour for any reasons whatsoever. You are responsible to register with the representative of the Company at the appointed date, place and time and you would be treated as a no-show if you fail to do so. Under no circumstances would any refund be given for any unutilized services. You shall not behave in a manner which may cause distress or annoyance to other co-travellers or which may create the risk of danger or damage to property of the Company, co-travellers or others. In this event, you may be asked to leave the tour immediately. The Company shall be under no liability to any such person.
PRIVACY OF INFORMATION
We try to maintain the privacy of the personal information provided by you. However, it would be necessary for us to share this information with Consulates, Embassies, Airlines, Hotels and other service providers who would be providing you service during the tour. We would also be constrained to disclose such information if we receive an order of the court, a requisition from any government or statutory authority, subpoena, or under any law, rules or regulations, such disclosure becomes necessary. The company reserves the right to publish photographs / letters / web pictures /videos / emails taken by you during the tour and also to track usage statistics online.
EXCLUSION OF LIABILITY OR RESPONSIBILITY:
Any damage, loss, expense or other sum(s) of any description which, based on the information given at the time of booking, one could not have foreseen that the passenger would suffer or incur damage, loss, expense or other sum(s) of any description if terms of agreement are breached.
Any business losses.
Lawrence Travels does not accept responsibility for any loss or damage suffered as a result of any event beyond its control.
Lawrence Travels will not be liable for indirect or consequential loss or damage howsoever arising.
Lawrence Travels accepts no liability for the consequences of cancellation or delay, other than as specified elsewhere herein.
Except as otherwise provided in the Terms and Conditions, all baggage and personal effects are at all times the responsibility of the clients and Lawrence Travels takes no responsibility for the same.
COMPLAINT AND PROBLEMS
Should you have any complaints or face any problem during your journey, please bring it to the attention of the Train Manager immediately, while on board, in order for him or her to provide you with an immediate solution rectifying the problem whilst on tour. It is only if you do this, there is an opportunity to put matters right, on the spot. Failing to do this, any right to compensation, which you may have, will be extinguished or reduced. In the unlikely event that the problem persists, please write to us either by email to within 3 weeks of your return from the tour, providing us with the details of your booking reference and complaint. Any delay beyond the stipulated time may affect our ability to investigate the complaint and may impact the way that your complaint is dealt with.
The itineraries on certain departures will run in the reverse direction. There may be a slight amendment in the activities and sequence of destinations visited. The right to vary, amend, alter or withdraw any particular itinerary, departure or excursion rests entirely with the train management.
CHRISTMAS, NEW YEAR & SIGNATURE JOURNEY SUPPLEMENT CHARGES
There will be supplement charge of USD 500 per pax travelling during the tour falling on New Year eve and Christmas.
The supplement charge will be applicable for child between 05-12 years also.
To process a booking inquiry, we require Names/Nationality/date of Birth & Passport Numbers of all the Passengers.
Your reservation will be confirmed on receipt of minimum 25% advance deposit of total ticket value plus taxes as applicable.
Balance/Full payment must reach us at least 60 days before tour depart with photocopy of Passport & valid Indian Visa.
Any booking request made < 60 days notice will be confirmed on receipt of one time full 100% Tour Amount.
Online payment by Credit Card. (only Visa & MasterCard accepted)